OGA Manual – Document Submission
Navigate to Bahamas customs website .www.bahamascustoms.gov.bs to enter Other Government
Agency Module. Access the module by selecting the 
at the top of the screen.
On Screen select ‘Click Here To Login’ in order to login.
Enter username and password as prompted (If you do not have one please contact Bahamas Customs IT)
- To create an OGA document, select the module ‘Application Submission’ followed by ‘Submit General Concession/Permit Document’. Complete the header tab by ensuring all mandatory fields are completed. Once saved, you’re going to get a reference number (Save for later use).
- The owner is automatically locked to the account creating this Document if an individual or business.
- The owner may also be selected from the drop down box.
- The OGA Code has a list of Departments/Ministries you’re requesting document approvals from.
Proceed to the party tab. Select the action button on the line entry and choose edit.
- Input the specifics on the importer requesting the concession.
- *These fields don’t have red asterisks, so they aren’t mandatory.
Proceed to the Invoice Tab. Click the plus sign at the top right to add an invoice. Input the specifics regarding to the invoice such freight terms and total on the invoice and save.
Proceed to the Items Tab and select the plus sign. Under the sub-tab ‘item’ input the specifics regarding to the items being imported. All fields with red asterisks are to be completed. Ensure the correct HS Code is chosen not just for monetary purposes but for reporting concerns.
- Proceed to the Documents tab to upload the necessary documents. Each permit/concession request has mandatory documents.
- *If unsure what to upload, it’s always best to give more than less. The checking officer will decipher what is information is necessary.
Proceed to the Summary Tab, Validate your document to ensure all information were uploaded and submit.
Once submitted, you’re going to receive a reference number meaning the application was submitted successfully. i.e Reference No: 2022DOC0000001544
Upon successful submission the trader will receive an automated email stating that the application has been submitted.
For any questions regarding concession requirements or processes please contact Ministry of Finance at
702-1593 or 702-1595
mahaliabootle@bahamas.gov.bs
Whitneykenny@bahamas.gov.bs
sheronnesmith@bahamas.gov.bs
talmonbrice@bahamas.gov.bs
